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Frequently asked questions
Orders & Shipping
Tracking
Returns & Refunds
Product Safety
Feeding & Enrichment
Grooming
Hydration
Payments & Support
Most orders are processed within 1 to 3 business days after payment confirmation.Estimated delivery times depend on your country, product availability and the shipping method shown at checkout.
Yes. Pawlics currently offers free shipping to the UK.Shipping options and delivery estimates are shown clearly at checkout before you complete your order.
We currently support shipping to selected destinations, including the United Kingdom, United States, Australia, Spain, France, Portugal and other supported international regions.
Available shipping options may vary depending on the product and delivery address.
Yes. Once your order has been dispatched, you will receive a tracking number by email when tracking is available.Tracking details may take up to 48 hours to update after dispatch.
If your estimated delivery window has passed, contact us at:pawlics.support@gmail.comPlease include your order number and the email address used at checkout so we can help you faster.
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